At Loreoe, your privacy is our utmost concern. We are committed to protecting your personal information and ensuring that it is used responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us. By using loreoe.com, you agree to the terms and practices described in this policy.

Information We Collect

When you visit our website, place an order, or engage with our services, we may collect the following types of information:

Personal Information: This includes your name, email address, shipping address, and billing information when you make a purchase. We collect this information to process your orders, provide customer support, and communicate with you about your transactions.

Browsing Information: Our website may collect data about your browsing activity, such as pages viewed, products searched, and your IP address. We use this information to improve our website's functionality and tailor your experience.

Cookies: We use cookies, which are small text files stored on your device, to enhance your browsing experience. Cookies allow us to remember your preferences, analyze website traffic, and provide personalized content and recommendations.

Analytics: We use analytics tools to collect data about website usage, such as the number of visitors and popular pages. This information helps us understand how our website is performing and make improvements.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

Customer Support: We may use your contact information to provide customer support, answer inquiries, and resolve issues related to your purchases.

Personalization: Cookies and browsing data are used to personalize your experience on our website by showing you products and content that align with your interests and preferences.

Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.

Analytics and Improvement: We analyze data about website usage to improve our website's functionality, content, and user experience.

Data Security

We take data security seriously and employ industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure encryption technology to safeguard your personal and payment information during transactions.

Third-Party Services

We may use third-party services, such as payment processors and analytics tools, to facilitate our website's functionality. These third parties may collect and process your data according to their privacy policies. We encourage you to review the privacy policies of these providers to understand how they handle your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You have the right to request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.

Your Rights

As a user of our website, you have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you and receive a copy of it.

Rectification: You can request corrections to any inaccurate or incomplete personal data.

Deletion: You can request the deletion of your personal data under certain circumstances.

Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

Withdraw Consent: If you have provided consent for marketing communications, you can withdraw it at any time.

To exercise these rights or inquire about your data, please contact us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically for any updates.